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General problems – Canon C70 User Manual

Page 343

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Chapter 13

Troubleshooting

13-35

Tr

oub

leshooting

General Problems

The MultiPASS C70 has no power.

The power cord may not be plugged in securely.
❏ Check that the power cord is plugged securely into the unit and into

the wall outlet (

1 p. 2-20). If the unit is plugged into a power strip,

make sure the power strip is plugged in and turned on.

The power cord may not be supplying power.
❏ Check the power cord by substituting another, or by using a

voltmeter to test it for continuity.

The MultiPASS C70 will not print reports.

The MultiPASS C70 may have the BC-21e Colour BJ cartridge
installed, and its black BJ tank may be empty.
❏ Replace the black BJ tank. (

1 p. 12-26)

The MultiPASS C70 may have the optional BC-22e Photo BJ cartridge
installed.
❏ The MultiPASS C70 cannot print reports while the optional BC-22e

Photo BJ cartridge is installed. Replace the BJ cartridge with the BX-
20 Black or BC-21e Colour BJ cartridge. (

1 p. 12-19)

Nothing appears in the LCD display.

The power cord may not be plugged in securely.
❏ Check that the power cord is plugged securely into the unit and into

the wall outlet (

1 p. 2-20). If the unit is plugged into a power strip,

make sure the power strip is plugged in and turned on. If the
display remains blank, unplug the MultiPASS C70, wait five
seconds, then plug it in again.