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Canon C70 User Manual

Page 337

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Chapter 13

Troubleshooting

13-29

Tr

oub

leshooting

The BJ cartridge moves, but ink does not appear.

The orange tape may not be removed from the BJ cartridge.
❏ Be sure to remove the orange tape from the BJ cartridge before you

install it. (

1 p. 2-34)

The BJ cartridge or a BJ tank may not be installed properly.
❏ Make sure the BJ cartridge and the BJ tank(s) are installed properly.

(

1 pp. 2-31, 12-26)

The nozzles on the BJ cartridge print head may be clogged.
❏ Print the nozzle check pattern to check the BJ cartridge print head

(

1 p. 12-15). Perform the BJ cartridge print head cleaning procedure

if necessary. (

1 p. 12-17)

A BJ tank in the BC-21e Colour BJ cartridge may be empty.
❏ Replace empty BJ tanks as necessary. (

1 p. 12-26)

The printed output is not what you expected.

There may be a communication problem between the MultiPASS C70
and your PC.
❏ Make sure the PC and the application are configured correctly for

communicating with the MultiPASS C70. (

1 MultiPASS Suite

Software User’s Guide)

The parallel cable may not be securely connected to the MultiPASS
C70 and the PC.
❏ Check the parallel cable connection. (

1 p. 2-15)

The parallel cable may not be the correct type.
❏ Make sure the cable is a Centronics

®

-compatible parallel cable with

bi-directional capability (IEEE 1284-compliant) and is less than 2
metres in length.

The parallel cable may be too long.
❏ Make sure the cable is a Centronics

®

-compatible parallel cable with

bi-directional capability (IEEE 1284-compliant) and is less than 2
metres in length.