Canon C70 User Manual
Page 337
Chapter 13
Troubleshooting
13-29
Tr
oub
leshooting
The BJ cartridge moves, but ink does not appear.
The orange tape may not be removed from the BJ cartridge.
❏ Be sure to remove the orange tape from the BJ cartridge before you
install it. (
1 p. 2-34)
The BJ cartridge or a BJ tank may not be installed properly.
❏ Make sure the BJ cartridge and the BJ tank(s) are installed properly.
(
1 pp. 2-31, 12-26)
The nozzles on the BJ cartridge print head may be clogged.
❏ Print the nozzle check pattern to check the BJ cartridge print head
(
1 p. 12-15). Perform the BJ cartridge print head cleaning procedure
if necessary. (
1 p. 12-17)
A BJ tank in the BC-21e Colour BJ cartridge may be empty.
❏ Replace empty BJ tanks as necessary. (
1 p. 12-26)
The printed output is not what you expected.
There may be a communication problem between the MultiPASS C70
and your PC.
❏ Make sure the PC and the application are configured correctly for
communicating with the MultiPASS C70. (
1 MultiPASS Suite
Software User’s Guide)
The parallel cable may not be securely connected to the MultiPASS
C70 and the PC.
❏ Check the parallel cable connection. (
1 p. 2-15)
The parallel cable may not be the correct type.
❏ Make sure the cable is a Centronics
®
-compatible parallel cable with
bi-directional capability (IEEE 1284-compliant) and is less than 2
metres in length.
The parallel cable may be too long.
❏ Make sure the cable is a Centronics
®
-compatible parallel cable with
bi-directional capability (IEEE 1284-compliant) and is less than 2
metres in length.