Canon C70 - Manual (Page 326)

13-18 Troubleshooting Chapter 13
Faxing Problems
Sending Problems
You cannot send a fax.
The MultiPASS C70 may have overheated.
❏ Unplug the unit and let it cool for several minutes. Then plug the
unit back in and try sending again.
The MultiPASS C70 may not be set for the type of telephone line in
use (pulse/tone).
❏ If you have a pulse line, make sure the MultiPASS C70 is set for
pulse dialling. ( 1 p. 3-19)
The document may not have been fed correctly into the Automatic
Document Feeder (ADF).
❏ Remove the document, stack it if necessary, and feed it into the
Automatic Document Feeder (ADF) correctly. ( 1 pp. 4-6, 4-11)
❏ Check that the document feed lever is set for the type of document
you are sending. ( 1 p. 4-5)
❏ Make sure the operation panel is closed.
The one-touch speed dialling button or coded speed dialling code you
entered may not be registered for the feature you want to use.
❏ Check the one-touch speed dialling button or coded speed dialling
code and make sure it is registered correctly. ( 1 Chapter 6, Speed
Dialling)
You dialled or have been provided with an incorrect number.
❏ Dial the number again or check that you have the correct number.
The other party’s fax machine may be out of paper.
❏ Call the other party and ask them to make sure paper is loaded in
their fax machine.
You may have sent a document in colour to a fax machine that does
not support colour faxing.
❏ Your MultiPASS C70 can only send in colour to other fax machines that
have colour faxing capability. If the other party’s fax machine does not
support colour faxing, try sending again in black & white. (
1 p. 7-3)