Canon C70 User Manual
Page 325
Chapter 13
Troubleshooting
13-17
Tr
oub
leshooting
Different types of paper may be loaded in the multi-purpose tray.
❏ Load just one type of paper.
❏ Make sure you are loading paper that meets the paper requirements
for the unit. (
1 Chapter 5, Paper Handling)
Transparencies or back print film do not feed correctly.
The transparencies or back print film may not be loaded correctly.
❏ Make sure you load no more than 50 sheets of transparencies or 10
sheets of back print film in the multi-purpose tray.
Repeated paper jams occur.
The paper you are using may be causing the jams.
❏ Be sure to fan the paper stack before loading it in the multi-purpose
tray. This keeps the sheets of paper from sticking together.
(
1 p. 2-41)
❏ Check that the paper you are using and your printing environment
are within the specifications of the unit. (
1 Chapter 5, Paper Handling)
Envelopes do not load.
Envelopes may not be loaded correctly.
❏ Make sure the envelopes are loaded correctly. (
1 p. 5-15)
❏ Make sure there are no more than 10 envelopes in the multi-purpose
tray.
You may need to choose the envelope setting in your printer driver.
❏ Make sure you select the correct envelope size in the Paper dialog
box in your printer driver. (
1 MultiPASS Suite Software User’s Guide)
The envelopes you are using may not meet the requirements for the
unit.
❏ Envelopes must be European DL or U.S. Commercial No. 10
envelopes. (
1 pp. 5-2, 5-5)