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Solving software problems – Compaq Deskpro 2000 Series User Manual

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7-12 Troubleshooting

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Solving Software
Problems

Most software problems occur as a result of the following:

The application was not installed correctly.

Memory was not allocated correctly.

There is a conflict between applications.

Troubleshooting
Using Compaq
Intelligent
Manageability
Features

The Local Alert Pop-Up Dialog notifies you of an impending or
actual hardware failure. If the computer is connected to a network
and the Compaq Insight Management Desktop Agents are installed
and configured, an SNMP trap (message) is sent to the specified
SNMP-compliant management application.

The Local Alert Pop-Up Dialog also tells you the steps you need
to take prior to a hardware failure to avoid loss of data and
damage to the computer. The system administrator can create a
customized action message that might include contact telephone
or pager numbers.

To close the Local Alert Pop-Up Dialog, click the Close button.
To retrieve fault information after closing the dialog, run
Compaq Insight Personal Edition.

For more detailed information, refer to the online Intelligent
Manageability Guide
.