Compaq Deskpro 2000 Series - Manual (Page 136)

7-8 Troubleshooting
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Solving
Printer
Problems If you encounter printer problems, refer to the documentation that came with
your printer and to the common causes and solutions listed in the following
table:
Solving Printer Problems
Problem Cause Solution
Printer will not
print Printer is not turned on and online. Turn the printer on and make sure it is online.
The correct printer drivers for your
application are not installed. Install the correct printer drivers for your
application.
If you are on a network, you may
not have made the connection to
the printer. Make the proper network connections to the printer.
Printer will not
turn on The cables may not be connected
properly. Reconnect all cables and check the power cord and
electrical outlet.
Prints garbled
information The correct printer drivers for your
application are not installed. Install the correct printer driver for your application.
The cables may not be connected
properly. Reconnect all cables.
Printer is off
line The printer may be out of paper. Check the paper tray and refill it if it is empty.
Select online.