Kontron KTC5520-EATX - Manual (Page 112)

E-3 KTC5520/EATX
www.kontron.com
E.2 When Returning a Unit
• In the box, you must include the name and telephone number of a contact person, in case
further explanations are required. Where applicable, always include all duty papers and
invoice(s) associated with the item(s) in question.
• Ensure that the unit is properly packed. Pack it in a rigid cardboard box.
• Clearly write or mark the RMA number on the outside of the package you are returning.
• Ship prepaid. We take care of insuring incoming units.
North America EMEA
Kontron Canada, Inc. Kontron Modular Computers GmbH
4555, Ambroise-Lafortune Sudetenstrasse 7
Boisbriand, Québec 87600 Kaufbeuren
J7H 0A4 Canada Germany