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Sony DCR-TRV10 User Manual

Page 162

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In Case of Trouble

If

a

problem

occurs,

please

check

the

following

items.

If

you

cannot

resolve

the

problem,

contact

the

location

indicated

in

the

operating

manual

for

the

device with which you received this software.

Symptom

Cause/Remedy

PictureGear does not run

There might be a problem with the PictureGear

program on the hard disk.

-► Uninstall and then reinstall PictureGear (page 26)

Sample slide do not display

Click

the

sample

slide

folder

in

the

folder

list.

If

the

slides

still

do

not

appear,

there

might

be

a

problem

with the sample slide data on the hard disk.

-► Uninstall and then reinstall PictureGear (page 26)

Not able to communicate with

external device

Check the settings for each device.

-> Confirm that the baud rate and serial port settings

match (page 17,20,23)

Momentarily discormect the external device's

connection cable, then reconnect it.

Selecting Single-Image View in

View menu does not display

the slide any larger

Confirm that you have selected a slide in the List

View to be viewed larger.

Movies do not play

The Movie Library version may be too old or not

installed.

Install the Microsoft DirectX Media Rimtime

provided on the PictureGear CD-ROM (page 10)

n
!L

ST

3

o

c

2 7

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