Dell PowerVault 124T - Manual (Page 73)

You are responsible for paying shipping expenses. You are also responsible for insuring any product
returned, and you assume the risk of loss during shipment to Dell. Collect-on-delivery (C.O.D.)
packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at our receiving dock and
returned to you.
Before You Call
NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-
support telephone system direct your call more efficiently.
If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or
near the computer. You may be asked to type some commands at the keyboard, relay detailed information
during operations, or try other troubleshooting steps possible only at the computer system itself. Ensure
that the system documentation is available.
Warning: Before servicing any components inside your computer, see your Product
Information Guide for important safety information.
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