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Dell PowerVault 124T User Manual

Page 48

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61

Drive Login Error

Check the TapeAlert log for more specific drive error information.

Refer to

Table 3

for recommended actions.

Power cycle the autoloader using the front panel power button

and retry the operation.

If all previous steps fail, see

Contacting Dell

.

62

Drive Logout/Unexpected

Error

63

Drive Command Failed

64

Drive Response Timeout

65

Command Flushed From

Queue

66

Drive Manager Not In

Correct State

67

Drive Reporting Not Ready

68

Autoclean Move Failed

Check the Remote Management Unit autoclean Configuration

settings. Ensure that a valid cleaning cartridge is located at the

configured location.

Verify that the cleaning cartridge does not have labels or other

matter placed anywhere on the cartridge except where labels are

expected to be placed.

Try a different cleaning cartridge.

If the operation fails with two different cleaning cartridges, see

Contacting Dell

.

69

Drive Unload Retry

Check the TapeAlert log for more specific drive error information.

Refer to

Table 3

for recommended actions.

Verify that the cleaning cartridge does not have labels or other

matter placed anywhere on the cartridge except where labels are

expected to be placed.

Try to load a different piece of media.

Power cycle the autoloader using the front panel power button

and retry the operation.

If all previous steps fail, see

Contacting Dell

.

6D

Drive Communications

Error

Check

support.dell.com

for PowerVault 124T firmware updates.

Check the TapeAlert log for more specific drive error information.

Refer to

Table 3

for recommended actions.

Power cycle the autoloader using the front panel power button

and retry the operation.

If all previous steps fail, see

Contacting Dell

.

6E

Drive Communications

Error

6F

Loader Communication

Error

Code Update Error Types

70

Failed to Send CUP Cmd

to Drive / No Response

From Drive

Verify the firmware images for both the autoloader and drive are

the most recent images located at

support.dell.com

.

Review the firmware update readme file provided with the

firmware images.

Note: The recommended method for drive firmware update is

through the host interface using the DFU utility provided with the

firmware images. The recommended method for loader firmware

update is through the Remote Management Unit.

71

CUP Send Failed

72

Drive Update Failed,

Media Present

73

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