beautypg.com

Dell PowerVault 124T User Manual

Page 46

background image

Check

support.dell.com

for PowerVault 124T firmware updates.

If all previous steps fail, see

Contacting Dell

.

38

System Internal I2C HW

Error

See

Contacting Dell

.

39

ALD (Autoloader

Diagnostic) Limits Error

This error may occur as a result of a failed diagnostic test.

If the Magazine Test or Inventory Test failed, remove and inspect

the magazines

one at a time. Turn the white thumbwheels on each magazine

and ensure that the carriers move freely at

least one full rotation in each direction. Re-insert each magazine

after inspection.

If the Picker Test failed, verify there is no obstruction within the

picker assembly and repeat the test.

If the Random Moves test failed, see steps above for necessary

actions.

Power cycle the autoloader and re-run the failed test. See

Contacting Dell

if failure recurs.

Tape Drive Error Types

3A

Drive Reset Error

Check the TapeAlert log for more specific drive error information. Refer

to

Table 3

for recommended actions.

3B

Drive HW Error

3C

Drive Cleaning Required

Perform cleaning by loading a valid cleaning cartridge into the

drive. If a slot is available to be dedicated for a cleaning cartridge,

this operation can be enabled to run automatically within the

Remote Management Unit Configuration page.

Check the TapeAlert log for more specific drive error information.

Refer to

Table 3

for recommended actions.

If the drive continues to request cleaning, see

Contacting Dell

.

3D

General Drive Error

Check the TapeAlert log for more specific drive error information.

Refer to

Table 3

for recommended actions.

If the drive is logging Read/Write errors, repeat the operation

with new media.

If the drive fails with two different pieces of media, see

Contacting

Dell

.

3E

Drive Load Error

Perform cleaning by loading a valid cleaning cartridge into the

drive. If a slot is available to be dedicated for a cleaning cartridge,

this operation can be enabled to run automatically within the

Remote Management Unit Configuration page.

Try to load a different piece of media.

If the operation fails with two different pieces of media, see

Contacting Dell

.

3F

Drive Unload Error

Drive/Media Error Types

40

Media Threading Error

Check the TapeAlert log for more specific drive error information.

Refer to

Table 3

for recommended actions.

41

Media Unthreading Error