Dell PowerVault 124T User Manual
Page 46

If all previous steps fail, see
Contacting Dell
.
38
System Internal I2C HW
Error
See
Contacting Dell
.
39
ALD (Autoloader
Diagnostic) Limits Error
This error may occur as a result of a failed diagnostic test.
If the Magazine Test or Inventory Test failed, remove and inspect
the magazines
one at a time. Turn the white thumbwheels on each magazine
and ensure that the carriers move freely at
least one full rotation in each direction. Re-insert each magazine
after inspection.
If the Picker Test failed, verify there is no obstruction within the
picker assembly and repeat the test.
If the Random Moves test failed, see steps above for necessary
actions.
Power cycle the autoloader and re-run the failed test. See
Contacting Dell
if failure recurs.
Tape Drive Error Types
3A
Drive Reset Error
Check the TapeAlert log for more specific drive error information. Refer
to
Table 3
for recommended actions.
3B
Drive HW Error
3C
Drive Cleaning Required
Perform cleaning by loading a valid cleaning cartridge into the
drive. If a slot is available to be dedicated for a cleaning cartridge,
this operation can be enabled to run automatically within the
Remote Management Unit Configuration page.
Check the TapeAlert log for more specific drive error information.
Refer to
Table 3
for recommended actions.
If the drive continues to request cleaning, see
Contacting Dell
.
3D
General Drive Error
Check the TapeAlert log for more specific drive error information.
Refer to
Table 3
for recommended actions.
If the drive is logging Read/Write errors, repeat the operation
with new media.
If the drive fails with two different pieces of media, see
Contacting
Dell
.
3E
Drive Load Error
Perform cleaning by loading a valid cleaning cartridge into the
drive. If a slot is available to be dedicated for a cleaning cartridge,
this operation can be enabled to run automatically within the
Remote Management Unit Configuration page.
Try to load a different piece of media.
If the operation fails with two different pieces of media, see
Contacting Dell
.
3F
Drive Unload Error
Drive/Media Error Types
40
Media Threading Error
Check the TapeAlert log for more specific drive error information.
Refer to
Table 3
for recommended actions.
41
Media Unthreading Error