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Dell PowerVault NX300 User Manual

Page 155

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Troubleshooting Your System

155

2 Turn off the system and attached peripherals, and unplug the system from

the power source. Press the power button with the system unplugged, and
then reconnect the system to power.

3 Turn on the system and attached peripherals and note the messages on the

screen.
Go to step 12 if an error message appears indicating a fault with a specific
memory module.

4 Enter the System Setup program and check the system memory setting.

See "Memory Settings Screen" on page 61. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 12.

5 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

6 Open the system. See "Opening the System" on page 82.
7 Check the memory banks and ensure that they are populated correctly.

See "General Memory Module Installation Guidelines" on page 115.

8 Reseat the memory modules in their sockets. See "Installing Memory

Modules" on page 119.

9 Close the system. See "Closing the System" on page 83.

10 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

11 Enter the System Setup program and check the system memory setting.

See "Memory Settings Screen" on page 61.

12 Turn off the system and attached peripherals, and disconnect the system

from the power source.

13 Open the system. See "Opening the System" on page 82.
14 If a diagnostic test or error message indicates a specific memory module as

faulty, swap or replace the module.

15 To troubleshoot an unspecified faulty memory module, replace the

memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules" on page 119.

16 Close the system. See "Closing the System" on page 83.

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