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Physical disk related issues – Dell PowerEdge RAID Controller 6i User Manual

Page 120

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120

Troubleshooting

Physical Disk Related Issues

Table 7-4 describes physical disk-related problems you might encounter and the
suggested solutions.

Table 7-4.

Physical Disk Issues

Problem

Suggested Solution

One of the physical
disks in the disk array
is in the failed state.

Perform the following actions to resolve this problem:

• Check the backplane for damage.

• Check the SAS cables.

• Reseat the physical disk.

• Contact Dell Technical Support if the problem persists.

Cannot rebuild a fault
tolerant virtual disk.

NOTE:

For more

information, see the
alert log for virtual
disks.

This could result from any of the following:

• The replacement disk is too small or not compatible with

the virtual disk. Replace the failed disk with a compatible
good physical disk with sufficient capacity.

Fatal errors or data
corruption are
reported when
accessing virtual disks.

Contact Dell Technical Support.

Dell_PERC6.1_UG.book Page 120 Wednesday, April 15, 2009 4:18 PM