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Dell PowerEdge RAID Controller 6i User Manual

Page 112

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112

Troubleshooting

Adapter at Baseport xxxx

is not responding

where xxxx is the

baseport of the

controller

If the controller does not respond for any reason
but is detected by the BIOS, it displays this
warning and continues.

Turn off the system and try to reseat the
controller. If this message is still displayed,
contact Dell Technical Support.

There are offline or

missing virtual drives

with preserved cache.

Please check the

cables and ensure that

all drives are

present.

Press any key to enter

the configuration

utility.

If a virtual disk becomes offline or is deleted
because of missing physical disks, the controller
preserves the dirty cache from the virtual disk.

This preserved dirty cache is called pinned
cache, and is preserved until you import the
virtual disk, or discard the cache.

Use the Ctrl+R utility to select whether to
import the VD or discard the pinned cache.
For the steps used to manage preserved cache,
see "Managing Preserved Cache" on page 93.

x Virtual Disk(s) Offline

where x is the number of

virtual disks failed

When the BIOS detects virtual disks in the
offline state, it displays this warning. You
should check to determine why the virtual disks
failed and correct the problem. BIOS does not
take any action.

x Virtual Disk(s)

Degraded

where x is the number of

virtual disks degraded

When the BIOS detects virtual disks in a
degraded state, it displays this warning. You
should try to make the virtual disks optimal.
BIOS does not take any action.

x Virtual Disk(s)

Partially Degraded

When the BIOS detects a single disk failure in
a RAID 6 or 60, it displays this warning. You
must check why the member disk is not present
to correct the problem. BIOS does not take any
action.

Table 7-1.

BIOS Errors and Warnings (continued)

Message

Meaning

Dell_PERC6.1_UG.book Page 112 Wednesday, April 15, 2009 4:18 PM