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Troubleshooting a damaged computer, Troubleshooting the battery – Dell OptiPlex GX1 User Manual

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Internal Components: Dell OptiPlex GX1 Small-Form-Factor System User's Guide

file:///C|/infodev/2013/eDoc/OpGX1/UG/internal.htm[2/21/2013 11:47:17 AM]

expansion cards you removed in step 4.

7. Replace the computer cover, and reconnect the system to an electrical outlet. Also, reconnect any

telephone or telecommunication lines to the computer.

8. Insert the Dell ResourceCD into the appropriate drive, reboot the system, and run the

System Set Test

Group

in the

Dell Diagnostics

.

If the tests complete successfully, your system is operating properly. If any of the tests fail, see "

Getting

Help

" for instructions on obtaining technical assistance.

Troubleshooting a Damaged Computer

If your computer was dropped or damaged, you should check your computer to see if it functions properly. If
an external device attached to your computer is dropped or damaged, contact the manufacturer of the device
for instructions or see "

Getting Help

" for information on obtaining technical assistance from Dell. To

troubleshoot a damaged computer, perform the following steps:

1. Turn off the system, including any attached peripherals, and disconnect all the AC power cables from

their electrical outlets. Also, disconnect any telephone or telecommunication lines from the computer.

CAUTION: Before you remove the computer cover, see "

Safety First—For You and Your

Computer

."

2.

Remove the computer cover

.

3. Check all the expansion-card connections in the computer.

4. Verify the diskette/tape drive, hard-disk drive, and all other internal connections.

Make sure that all cables are properly connected and that all components are properly seated in their
connectors and sockets.

5.

Replace the computer cover

, reconnect the system to an electrical outlet, and reconnect any telephone

or telecommunication lines.

6. Insert the Dell ResourceCD into the appropriate drive, reboot the system, and run the

System Set Test

Group

in the

Dell Diagnostics

.

If the tests complete successfully, your system is operating properly. If any of the tests fail, see "

Getting

Help

" for instructions on obtaining technical assistance.

Troubleshooting the Battery

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.