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When to use the dell diagnostics, Before you start testing – Dell OptiPlex GX1 User Manual

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Dell Diagnostics: Dell OptiPlex GX1 Small-Form-Factor System User's Guide

file:///C|/infodev/2013/eDoc/OpGX1/UG/diag.htm[2/21/2013 11:47:14 AM]

group

Status messages that inform you whether test groups or subtests were completed successfully

Error messages that appear if any problems are detected

When to Use the Dell Diagnostics

Whenever a major component or device in your computer system does not function properly, you may have
a component failure. As long as the microprocessor and the input and output components of your computer
system (the monitor, keyboard, and diskette drive) are working, you can use the Dell Diagnostics. If you are
experienced with computers and know what component(s) you need to test, simply select the appropriate
diagnostic test group(s) or subtest(s). If you are unsure about how to begin diagnosing a problem, read the
rest of this section.

Before You Start Testing

Turn on your printer if one is attached, and make sure it is online. Also, you must create a copy of the Dell
Diagnostics on diskette.

1. Enter the

System Setup program

by restarting the computer and pressing when prompted.

2. Confirm that all ports are enabled, and make sure that the

Boot Sequence

option is set to CD-ROM

First.

3. Place the Dell ResourceCD in the CD-ROM drive, and press to restart the system.

4. At the prompt, select the option to run the Dell Diagnostics.

5. Insert a blank diskette in drive A.

NOTE: Make sure that there is no data on the diskette that you want to keep. The diskette
creation process will destroy any data on the diskette.

6. At the prompt, select the option for the 16-bit Dell Diagnostics, and type

y to continue.

The Dell Diagnostics diskette is created from the Dell ResourceCD.

7. Restart the computer, enter the

System Setup program

, change the

Boot Sequence

option to Diskette

First, and press to reboot the system.

Your computer boots from the Dell Diagnostics diskette in drive A, and the Dell Diagnostics
automatically loads.

NOTE: At your first opportunity, make a working copy of the Dell Diagnostics diskette. Refer to your
operating system’s documentation for information on how to duplicate diskettes. Label both diskettes
as "Dell Diagnostics diskette," and put the original diskette away for safekeeping.