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Running a cable length test, Testing network connectivity – Dell Broadcom NetXtreme Family of Adapters User Manual

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Troubleshooting: Broadcom NetXtreme BCM57XX User Guide

file:///C|/Users/Nalina_N_S/Documents/NetXtreme/English/trouble.htm[9/5/2014 3:32:22 PM]

To verify that the driver is loaded properly, type

LOAD B57.LAN FRAME_ETHERNET_II NAME=B57_1_EII

This command automatically verifies if the link is active. If the link is active, the command returns Link is up.

From the command line, type config then press ENTER. The following status information is displayed:

Broadcom NetXtreme Gigabit Ethernet Adapter
Version:
Hardware Setting:
Node Address:
Frame Type:
Board Name:
LAN Protocol: ARP (see note)
LAN Protocol: IP Addr: (see note)

NOTE: The LAN protocol status is displayed after an IP address is assigned to the adapter.

Linux

To verify that the TG3 Linux driver is loaded properly, run:

lsmod | grep tg3

If the driver is loaded, a line similar to the one below is displayed, where size is the size of the driver in bytes, and n is the
number of adapters configured.

Table 1: Linux Driver

Module Size Used by
TG3

size n

Running a Cable Length Test

In Windows environments, a cable length test can be run. See

Analyzing Cables in Windows

for information about running a

cable length test.

Testing Network Connectivity

NOTE: When using forced link speeds, verify that both the adapter and the switch are forced to the same speed, or that

both sides are configured for auto-negotiation.

Windows

Use the ping command to determine if the network connection is working.

NOTE: Network connectivity can also be tested using the

Testing the Network

feature in Broadcom Advanced Control

Suite 2.

1. Click Start, and then click Run.
2. Type cmd in the Open box, and then click OK.
3. Type ipconfig /all to view the network connection to be tested.
4. Type ping IP address, and then press ENTER.

The ping statistics that are displayed indicate whether the network connection is working or not.

Typically, network test failures are the result of a configuration problem on the network or with the IP addresses. Below are
some common steps to check when troubleshooting the network:

1. Verify that the cable is attached and you have a proper link.
2. Verify that the drivers are loaded and enabled.
3. Replace the cable that is attached to the NIC/LOM.
4. Verify that the IP address is assigned correctly using the command line ipconfig or by checking the OS IP assigning