Dell PowerVault 715N (Rackmount NAS Appliance) - Manual (Page 102)

.
be mapped from
the NAS system.
share by using the user name
and password provided.
I am reinstalling the operating system by following the procedure
in " Reinstalling the Operating System " and Console redirection
displays the following message after I reboot the system: Unable
to find file 'pv715rec.nas' Make sure that the Dell
PowerVault 715N ReInstallation CD is shared correctly.
Software installation aborted!
The Reinstallation
CD might not be
available or shared
correctly on the
client system.
Ensure that the Reinstallation
CD is inserted into the client
system's CD drive and that the
CD drive is shared on the
network.
Table 8-4. Dell ActiveArchive™
Issue Possible cause Resolution
I cannot access my Dell
ActiveArchive persistent
images from a UNIX®
Network File System (NFS) or
Macintosh client.
Only Microsoft Windows (CIFS) clients can access the
persistent images stored in the ActiveArchive folders for
each volume.
Access the
ActiveArchive folders
through the Windows
client to perform data
recovery.
The XCOPY command does
not copy my persistent
images.
XCOPY cannot read the persistent images on a volume. Do not use XCOPY to
copy persistent images.
Copy the files manually in
Windows Explorer.
After I take a new persistent
image, the definition of the
persistent image is blank, or
the persistent image does not
show at all in the persistent
images list.
The NAS Manager must complete a refresh cycle before it
can correctly show the persistent image.
If this is the first
persistent image, wait
several minutes and
check again. If this is a
subsequent persistent
image, wait for the NAS
Manager to complete a
refresh or press .
When I click Restore
Defaults on the Global
Settings page in Dell
ActiveArchive after taking a
persistent image, it changes
my cache file size and the
area is grayed out.
After you take a persistent image, you cannot change the
cache file size; therefore, clicking Restore Defaults does
not change the cache file size. To verify the cache file size,
look at the cache file size on the Volume Settings page.
You should see that it has reverted back to the original
cache file size that you set before taking a persistent image.
Take no action. Dell
ActiveArchive is
functioning as designed.
I get a permission error
when I try to access my
persistent images from an
HTTP or FTP share.
Accessing the persistent image directory through HTTP or
FTP is not supported.
If you need to access
your persistent image
directory, connect to the
system through a
Terminal Services
Advanced Client session
and use Windows Explorer
in the NAS system to
access them.
When the maximum number
of persistent images (250 by
default) has been reached
and I continue to take more
of them, lower-priority
persistent images are
overwriting the existing
higher-priority persistent
images.
If a persistent image is taken manually or by schedule, Dell
ActiveArchive takes the persistent image even if the
maximum number of persistent images has been reached.
Therefore, the new persistent image must overwrite an
existing persistent image. By design, the new persistent
image writes over the oldest, lowest-priority persistent
image available, even if it is a higher-priority persistent
image than the one currently being taken.
Take no action. Dell
ActiveArchive is
functioning as designed.
I cannot take a persistent
image of drive C or D.
A persistent image cannot be taken of drive C or D. Taking a persistent image
of drive C or D is not
supported.
I noticed that the date and
time for the ActiveArchive
directory changes every time
I reboot my NAS system.
The ActiveArchive directory date and time are reset at each
reboot. The new dates and times do not change the dates
and times of your persistent images.
Take no action. This is the
normal functionality of
Dell ActiveArchive.
I have deleted a persistent
image, but when the
Persistent Images page
redisplays I can still see the
persistent image. If I try to
In some environments, the Persistent Images page in the
PowerVault NAS Manager refreshes too quickly.
Wait a few seconds and
refresh the page. You
should see that the
persistent image you
deleted is no longer listed.