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Table 8-2 – Dell PowerVault 715N (Rackmount NAS Appliance) User Manual

Page 100

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then click Start.

Telnet starts on the NAS system.

I cannot connect to the NAS

system using the IPX protocol.

IPX networks require that you assign

an IPX network number to all clients.

By default, the NAS system does not

assign an IPX number to the network.

Change the IPX protocol on the NAS

system to manually detect frame types.

See "

Configuring the IPX Protocol

" in

"Advanced Features."

When viewing the POST through

a HyperTerminal session to my

NAS system, I see that the Ultra-

100 Promise Controller displays

hard drives D1 and D3 as Not

Detected.

The NAS system is correctly detecting

that only two hard drives are

connected to the Ultra-100 Promise

Controller. The other two hard drives in

the system are connected to the

VT82C686B controller.

No action is required. The NAS system is

functioning as designed.

I am trying to install the CA

ARCServe Remote Agent on the

NAS system by mounting the CD

share that contains the CA

ARCServe CD. However, I am

having trouble installing the

program.

The CA installer does not work properly

when installing from a CD share

mounted on your NAS system.

To install the CA ARCServe Remote Agent,

copy the CD contents to drive C of your

NAS system. Then run the installer from

the NAS system.

After restoring files from a

backup, the modified dates of

folders are inconsistent.

The modified dates of folders reflect

either the date you performed the

restore or the date the folder was

modified.

Take no action. This is a design issue that

occurs only with folders; the files' modified

dates are consistent.

I performed a hard shutdown of

the NAS system (by holding

down the power button for longer

than 3 seconds), and it took a

long time to reboot.

When you perform a hard shutdown,

the NAS system automatically rebuilds

its RAID arrays the next time you boot.

Wait until the rebuild is complete.

When powering off your NAS system, press

the button for less than 3 seconds.

The Advanced Administration

Menu does not display anymore.

You were not logged off of Terminal

Services before you closed the NAS

Manager.

Log off Terminal Services by clicking the

Start button on the NAS system and

logging off.

Table 8-2. NAS Manager

Issue

Possible Cause

Resolution

I am trying to select the

Administer My Appliance

link on the opening page of

the PowerVault NAS

Manager, but the link does

not function properly.

The user account that you used to

log in to the domain does not

have administrator privileges. The

link does not work for users

without administrator privileges.

Type the address of the PowerVault NAS Manager in

your browser. For SSL connections, type:
https://servername :1279

or

https://IPaddress:1279

For non-SSL connections, type:
http://servername :1278

or

http://IPaddress:1278

I have just deleted a

volume, and now I am

unable to view my shares in

the PowerVault NAS

Manager.

In the event that a volume with

shares is deleted, the PowerVault

NAS Manager cannot display any

shares until the shares that were

directed to the deleted volume

are removed.

Use Terminal Services Advanced Client to remove the

shares for the deleted volume. Exit the PowerVault

NAS Manager, and restart the system. The shares

should now be visible.

I have just added an HTTP

share but cannot see it

from PowerVault NAS

Manager.

For security purposes, directory

browsing is not enabled by default

on an HTTP share directed to the

same folder or volume as another

share.

To enable directory sharing for an HTTP share, from

the PowerVault NAS Manager Maintenance page,

click Terminal Services Advanced Client, and then

modify the Web sharing properties of the folder.

I have just changed the IP

address of my system, and

now I cannot administer it

through the PowerVault

NAS Manager.

Although the IP address changed,

your local host is still trying to

communicate with the system

using the old IP address. It takes

approximately 15 minutes for the

IP address to automatically

update on most networks.

Close Microsoft Internet Explorer (or for Red Hat Linux

only, Netscape Navigator 6.1 or later). Reconnect

using the newly created IP address. Type:
https://IPaddress:1279

. It takes approximately 15

minutes for the DNS server to recognize the new IP

address.

In the PowerVault NAS

Manager, if I click OK and

then click Cancel, it

doesn't seem to cancel the

Cancel does not dynamically stop

an update to the system after you

click OK.

If an operation has been performed in error, the

system administrator must change the setting back

manually.