Part or the entire output is black, Pitched color dots – Dell 3130cn Color Laser Printer User Manual
Page 193

Action
Yes
No
1
The print cartridges may be low or need to be replaced. Confirm the amount of toner
in each print cartridge.
1. Check the toner level in the Status tab in the Status Monitor.
2. Replace the print cartridges as necessary.
Is the problem recovered?
The task is
complete.
Go to
action 2.
2
If the user is using non-Dell brand print cartridges, disable the Non-Dell Toner
option.
1. Launch the Tool Box, and click Non-Dell Toner on the Printer Maintenance
tab.
2. Ensure that the On check box is not selected.
Is the problem recovered?
The task is
complete.
Go to
action 3.
3
Replace the print cartridge if you have a spare.
1. Replace the print cartridge. See
"Installing the Print Cartridges"
2. After you replace the print cartridge, click Chart Print on the Diagnosis tab.
3. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Is the problem recovered?
The task is
complete.
Contact
Dell.
Part or the entire output is black.
Action
Yes
No
1
Ensure that the print cartridges are installed correctly. See
.
Is the problem recovered?
The task is
complete.
Go to
action 2.
2
Ensure Output Color is set to Color (Auto) in the printer driver.
1. On the Graphics tab, ensure that the Output Color is set to Color (Auto).
Is the problem recovered?
The task is
complete.
Go to
action 3.
3
Replace the print cartridge if you have a spare.
1. Replace the print cartridge. See
"Installing the Print Cartridges"
2. After you replace the print cartridge, click Chart Print on the Diagnosis tab.
3. Click the 4 Colors Configuration Chart button.
The 4 Colors Configuration Chart is printed.
Is the problem recovered?
The task is
complete.
Contact
Dell.
Pitched color dots