7 - troubleshooting, Chapter 7, Troubleshooting – Rockwell Automation 1407-CGCM Combination Generator Control Module User Manual
Page 151: Chapter

Rockwell Automation Publication 1407-UM001G-EN-P - April 2013
151
Chapter
7
Troubleshooting
This chapter lists suggested diagnostic and corrective action procedures for a
variety of common generator system malfunctions. If the suggested actions do not
resolve the anomaly, please contact Rockwell Automation technical support.
Information on Rockwell Automation support can be found on the back cover.
This chapter does not include procedures to diagnose or correct issues related to
the basic communication between the CGCM unit and its host Logix controller.
For assistance in diagnosing ControlNet network communication issues, please
refer to ControlNet Coax Media Planning and Installation, publication
Table 19 - Excitation Control - FCR
Symptom
Most Likely Cause
Diagnostic Action
Corrective Action
No excitation current output
Excitation is not enabled
Check excitation enable (hardware
and software) and FCR select
Correct Logix controller logic or I/O
as required
Wiring error
Check wiring for excitation enable,
excitation current output, fuses
open, grounding, and PMG/supply
Correct wiring as required
No supply/PMG power
Measure Voltage at CGCM unit
PMG/supply input terminals
Correct supply anomaly if
insufficient voltage is measured
Excitation output is less than
setpoint
FCR not selected/enabled
Check excitation enable (hardware
and software) and FCR select
Correct Logix controller logic or I/O
as required
Wiring error
Check wiring for excitation enable,
excitation current output, fuses
open, grounding, and PMG/supply
Correct wiring as required
Insufficient supply power
Measure Voltage at CGCM unit
PMG/supply input terminals
Correct supply anomaly if
insufficient voltage is measured
Field resistance too great
Disconnect field current outputs at
CGCM unit and measure load
resistance
Correct/verify load resistance is
within CGCM unit capability
Gain mis-adjusted
Check gains entered into CGCM unit
configuration
Calculate/adjust as required