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Care and use manual – Waters AccellPlus QMA and CM Bulk Media User Manual

Page 4

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[ Care and Use ManUal ]

Waters AccellPlus QMA and CM Bulk Media

4

f. Trouble Shooting

Problem

Cause

Remedy

Poor Resolution

Sample overload

Reduce sample amount (see Bulk Media Packing).

Flow rate too high

Reduce flow rate.

Media fouling

Reverse flow direction. Flush with suitable cleaning agent (see Chemical Compatibility).

Column voiding

Check efficiency, and if low, repack or fill column void.

Low Flow Rate

Media fouling

Reverse flow direction. Flush with suitable cleaning agent (see Chemical Compatibility).

Frits plugged

Reverse flow. Replace connector frits.

Low Capacity

Salt concentration too high

Reduce salt concentration.

pH too high (QMA)

Lower pH if protein stability is not affected.

pH too low (CM)

Raise pH if protein stability is not affected.

Inappropriate buffer salt

Change buffer salt.