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Voice calls – Sensaphone IMS-1000 Users manual User Manual

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Chapter 2: Configuration

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Contact String
Select the Contact Type using the drop down arrow. The choices are: Voice, Numeric Pager, Alpha
Pager, Fax, Email, and SNMP.
Destination: Enter the Telephone Number, E-mail Address, or Server Name/Address for the contact.

Voice Calls

For most voice calls you can simply enter the telephone number of the person you want called.
Consider the location of the IMS-1000 when entering the number. If an area code is required to call
from the unit to your telephone, be sure to include it.

Examples:
no area code required: 555-1234
Area code required: (610)-555-1234
1 + area code required: 1-(610)-555-1234

You can also include additional codes within the telephone number. Listed below are the special
code letters and a description of each:

p = 2-second pause
w = wait for answer
b = blind dialing (makes the unit dial and start speaking the message without requesting that

a key be pressed)

! = flashes the phone line (momentary hang-up and reconnect, useful in some PBX systems)

These codes can be useful if you want to call an extension within a business. For example, suppose
your office was answered by an auto-attendant, but you know that if you dialed the extension the
call would be transferred. In this case you can program the telephone number, insert a w to wait for
the auto-attendant to answer, and then add the extension you want dialed.

Example: 555-1234-w-170 {Extension 170 will be dialed after the auto-attendant answers}

Numeric Pager Calls

The IMS-1000 can send alarm messages to numeric pagers. It will automatically send its ID tele-
phone number when dialing to a numeric pager. All you have to do is enter the telephone number of
your pager. Be sure to include the (area code) or 1 + (area code), as necessary.

Example: (301)565-2300

If your pager service is answered by a voice-prompted message, or if your pager service allows
only a few seconds to enter a number before disconnecting, you will need to enter the telephone
number differently. In this case, enter the pager telephone number + two or more pauses + the IMS-
1000 ID telephone number + #.

Example: (301)565-2300-pp-844-1900-#

Alphanumeric Pager / Cell Phone Text Message

The unit can send text messages to alphanumeric pagers and cell phones when an alarm occurs. The
IMS-1000 uses industry standard TAP protocol, which is supported by most pager systems and cell
phone carriers. The IMS-1000 will send the type of alarm, the name of the unit, the Input name, the
current value, the programmed high or limit, and the time of the alarm. To program an alphanumer-