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Chapter 9: solve san problems, If you can’t enable or install the xsan software, If computers aren’t listed in xsan admin – Apple Xsan 2 User Manual

Page 122: Chapter 9: solve san problems, Solve san problems

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Use this chapter to find solutions to common problems you

might encounter while working with a SAN.

Look here for solutions to common problems you might encounter while setting up,
managing, or using an Xsan SAN.

If you can’t connect to a computer using Xsan Admin

If there’s a firewall between the computer you’re using Xsan Admin on and the SAN
computer, make sure TCP port 311 is open on the firewall.

If you can’t enable or install the Xsan software

If you want to use Xsan on a computer with Mac OS X Lion or Lion Server, but you
don’t see the Xsan pane in System Preferences, make sure the computer has a Fibre
Channel interface.

If you can’t install Xsan using an Xsan Install Disc for Xsan 2.2, make sure the computer
has Mac OS X or Mac OS X Server v10.6 Snow Leopard. Mac OS X Lion includes Xsan 2.3,
so you can’t use the Xsan Install Disc with it. You can’t use Mac OS X or Mac OS X Server
versions earlier than v10.6 with Xsan 2.3.

If computers aren’t listed in Xsan Admin

If a computer you want to add to the SAN as a metadata controller or client isn’t listed
in Xsan Admin, make sure:

You’ve enabled the Xsan software on the computer.

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The computer is turned on.

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The computer isn’t in sleep.

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9

Solve SAN problems