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Apple Workgroup Server 8550 User Manual

Page 98

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A dialog box with a “bomb” icon appears.

Your system has a software problem.

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Write down what you were doing when the dialog box appeared, and
write down the number on the message, if there is one.

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Restart your server (see “Start Over” earlier in this chapter). Most
software problems are temporary and restarting usually corrects the
problem.

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If the problem recurs, check the startup disk and program you are using
when the message appears. Make sure that all programs, desk
accessories, and system extensions you’re using are compatible with the
system software. Reinstalling the system software may correct the
problem.

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If the bomb only occurs in one application program, try reinstalling the
program from the original disks. If reinstalling doesn’t solve the problem,
contact the manufacturer of the program.

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Sometimes incompatible system extensions or control panels can cause
system software problems. To see if this is the problem, use the
Extensions Manager control panel to turn off individual extensions and
then restart the server. For information on using this control panel to
manage system extensions, see the “Customizing Your Computer” topic
of Macintosh Guide, available in the Guide (h) menu. If turning off these
programs doesn’t correct the problem, you may need to reinstall system
software.

The pointer doesn’t move when you move the mouse.

The mouse is not connected properly, its signals are not reaching the server,
or there is a software error.

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Turn off the server by using the power button on the front panel of the
server check that the mouse cable is connected properly, then restart the
server.

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Clean the mouse. (For information about cleaning the mouse, see the
setup guide that came with your server).

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If you have another mouse or pointing device, try connecting and using
it. (Turn off the server first.) If it works, there is probably something
wrong with your mouse.

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Restart the server with a different startup disk (such as the Workgroup
Server Software
CD-ROM disc). If the mouse works, reinstall system
software on your startup disk.

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