Apple Workgroup Server 8550 - Manual (Page 106)

Your server ejects a CD-ROM disc without giving you any error
message.
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Make sure the disc is flat in the tray and the disc label is facing up. If
you’re using a small (8 cm) disc, make sure it’s centered within the tray’s
inner ring.
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The disc may need to be cleaned. (For information on how to do this, see
the section on handling CD-ROM discs in the setup guide that came with
your server.) If there are visible scratches on the shiny side of the disc,
you may be able to remove them with a CD polishing kit (available from
your audio CD dealer). If the scratches can’t be removed, you’ll need to
replace the disc.
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The disc may be damaged. Try another disc in the drive, and try the
original disc in another drive. If the original drive reads other discs or if
the original disc doesn’t work in another drive, the disc is probably
damaged. You’ll need to replace the disc.
You can’t open a document on a CD-ROM disc.
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Try opening the application program first; then open the document.
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Read the manual that came with your CD-ROM disc. Some discs come
with software that you need to install on your computer before using the
disc.
Problems using ISO 9660 or High Sierra discs
You can’t access files on a CD-ROM disc that uses the ISO 9660 or High
Sierra format.
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Discs in the ISO 9660 and High Sierra disc formats have version numbers
attached to filenames. Some application programs need these version
numbers in order to work with files. To make the version numbers
available to programs on your server, follow these instructions:
Drag the CD icon to the Trash. When the tray opens, hold down the
Option key and push the tray back in, continuing to hold down the
Option key until the disc is fully in the drive. The program you are using
should now be able to locate filenames on that CD-ROM disc.
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Make sure that Foreign File Access, ISO 9660 File Access, and High Sierra
File Access are present in the Extensions folder in your System Folder.
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