Konica Minolta bizhub C550 - Manual (Page 131)

Troubleshooting 4
C550 4-2
4 Troubleshooting
4.1 Fax cannot be sent (Internet Fax)
If you are unable to send E-mail, refer to the following table and perform the
indicated operations. If the fax still cannot be sent correctly, even after per-
forming the described operations, contact your service representative.
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Detail
If you are unable to send a fax, the TX Result Report will be produced by
the machine. For details, refer to “TX Result Report” on page 10-9. (When
the TX Result Report printing is set)
When Nxx type error code is displayed, refer to “Error Messages” on
page 4-7.
For details on the troubleshooting procedures for original misfeed, paper
misfeed, poor print quality, or empty toner, refer to the User’s Guide
[Copy Operations].
Checkpoints Remedy
Does the capacity of E-mail to be
sent exceed the SMTP server ca-
pacity? When an SMTP server capacity is specified and this capac-
ity is exceeded, an error occurs and E-mail cannot be sent.
For details on the SMTP server capacity settings, refer to
the User’s Guide [Network/Scanner Operations].
Was the transmission procedure
performed correctly? Check the transmission procedure, and then try sending
the fax again.
For details on the transmission procedure, refer to
page 2-2.
Are the network settings and con-
nection correct? Check the network settings and connection.
For details on the network settings, refer to the User’s
Guide [Network/Scanner Operations].
Has the main E-mail address been
set? Specify the main mail address.
For details on Main E-mail address settings, refer to
page 9-51.