Konica Minolta BIZHUB C652DS - Manual (Page 271)

bizhub C652/C652DS/C552/C552DS/C452 12-9
12.4 If "Contact your service representative" is displayed (Service Call) 12
12.4 If "Contact your service representative" is displayed (Service Call)
If there is a problem that cannot be remedied by the customer, "Contact your service representative" appears
on the screen. (Service Call screen)
Normally, the phone number and fax number for your service representative appear in the center of the
Service Call screen.
The following is the procedure for notifying your service representative of a problem.
7 CAUTION
To prevent the risk of serious accident, perform the following when the service call screen is displayed and
the facsimile is no longer operable.
- Write down the problem code of the message.
- Turn off the [Sub power switch] and [Main power switch].
- Remove the power cord from the outlet.
- Contact your service representative and inform them of the problem code.