Konica Minolta BIZHUB C652DS - Manual (Page 269)

bizhub C652/C652DS/C552/C552DS/C452 12-7
12.3 Error messages displayed 12
12.3.3 Network Fax Error Code
If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and
error codes will be displayed in Nxx format. Take corrective actions by referring to the table below.
Transmission system error code
Code Type Descrip-
tion Redial ON
or OFF Corrective Actions
N10 Connec-
tion error Connec-
tion with
server error OFF • Check the state of the recipient.
• Check the network settings for the ma-
chine.
• Ask the network administrator to ensure
that the network is running successfully.
N11 Connec-
tion error Connec-
tion refused OFF Reception refused. Check the state of the
recipient.
N12 Connec-
tion error Line dis-
connected ON Verify that the cables and cords are secure-
ly connected and that there is no network
failure.
N13 Connec-
tion error No net-
work re-
sponse OFF • Check the state of the recipient.
• Check the network settings for the ma-
chine.
• Ask the network administrator to ensure
that the network is running successfully.
N14 Connec-
tion error Mail distri-
bution error OFF Check the recipient's state and then resend
the fax.
N15 Recipient
resetting Recipient
connection
reset ON Check the recipient's state and then resend
the fax.
N16 Recipient
busy Recipient
busy ON Check the recipient's state and then resend
the fax.
N17 LAN con-
nection Connec-
tion timeout OFF Check the recipient's state and then resend
the fax.
N18 Network er-
ror Network er-
ror OFF • Check that the network fax settings are
correct.
• Verify that the cables and cords are se-
curely connected and that there is no
network failure.
• Turn the main power off and back on
and then resend the fax.
N20 Memory er-
ror Memory er-
ror OFF Memory is full.
•
Check that there are no other jobs being
processed.
• Reduce the number of pages to be sent
or reduce the scanning resolution to re-
send the fax.
N21 HDD error HDD error OFF The hard disk is full.
•
Delete unnecessary files.
• Reduce the number of pages to be sent
or reduce the scanning resolution to re-
send the fax.
N22 Conversion
error Conversion
error OFF Turn the main power off and back on and
then resend the fax.
N25 Memory
overflow Memory
over OFF Memory is full.
•
Check that there are no other jobs being
processed.
• Reduce the number of pages to be sent
or reduce the scanning resolution to re-
send the fax.