Troubleshooting with the error message table – HID DTC4500 User Guide User Manual
Page 109

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DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
109
Troubleshooting with the Error Message Table
Error Message
Cause
Solution
# 53
Lam Card Jam
A jam occurred somewhere 
between the Printer and the 
Laminator 
Open covers and clear the 
obstruction/jam 
# 52
Lam Generic Error
Laminator firmware error
Cycle power and try again.
If this problem persists call for 
technical assistance. 
# 48
Check Lam Power
Lam is connected but not 
powered. 
Power off the Printer, power the 
Laminator, and then power on 
the Printer. 
A damaged Flipper board, E-
Card board, or EEPROM could 
potentially result in this same 
error. 
Lam Heater Off
See the next column.
If this problem persists, call for
technical assistance.
#59
Lam Heater Timeout
See the next column.
If this problem persists, call for
technical assistance.
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