HID DTC4500 User Guide - Manual (Page 105)

© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
105
Troubleshooting with the Error Message Table
Error Message Cause Solution
# 100
Ribbon RFID Error
There is no Ribbon or the
Ribbon tag information is
corrupted or incorrect. Verify the Printer Driver settings
for correct Ribbon.
• Try a new Ribbon and
continue.
• Press the ON/OFF button to
cancel.
# 102
# 103
# 104
#3
Headlift Error
This is a problem with the
Printhead Lift. Reset the Printer and try again.
• If this problem persists, call
for technical assistance.
# 106
Job Data Error
The print data sent to the
Printer is corrupt or has been
interrupted. Check the interface cable.
Select the ON/OFF button to
cancel this print job and then
resend the job.
# 107
Printing Error
An error was detected during
printing. Reset the Printer and try again.
• If this problem persists, call
for technical assistance.