HID DTC4500 User Guide - Manual (Page 101)

© 2011 HID Global Corporation All rights reserved
DTC4500 Card Printer/Encoder User Guide L001444 Rev1.1
101
Troubleshooting with the Error Message Table
Error Message Cause Solution
# 45
No Flip Module
installed
Request to print on 2 nd side of
card, but no Flipper is installed.
If a Flipper Module is present,
ensure that the Print Both Sides
option in the Printer Driver is set
correctly.
Install a Flipper module.
# 48
Check Lam Power
Lam is connected but not
powered. Power off the Printer, power the
Laminator, and then power on
the Printer.
A damaged Flipper board, E-
Card board, or EEPROM could
potentially result in this same
error.
# 52
Lam Generic Error
Laminator firmware error Cycle power and try again.
If this problem persists call for
technical assistance.
# 53
Lam Card Jam
A jam occurred somewhere
between the Printer and the
Laminator Open covers and clear the
obstruction/jam
# 63
Lam Tag Error
There is no material loaded in
the Laminator Load material into the
Laminator