Verifying component failure – HP 3000 Enterprise Virtual Array User Manual
Page 88
CAUTION:
Make sure you have a replacement part available before removing the failed component. Removing a
component impacts cooling within the enclosure.
Do not remove more than one disk drive at a time from the enclosure. Doing so will impact cooling of the
enclosure and may cause data loss.
Parts can be damaged by electrostatic discharge. Use proper anti-static protection. Refer to the
documentation that shipped with your system for additional information.
Have a copy of the product User Guide available for reference. You can download a copy of the User
Guide from the product support page on the HP web site.
Verifying component failure
Before beginning the replacement procedure, use the following methods to verify the component failure.
CAUTION:
If Command View EVA does not present a status consistent with that of the disk drive status indicators, or
if Command View or the System Event Analyzer indicates multiple hardware failures, contact HP support
for assistance. The HP support web site is located at
•
Analyze any failure messages you may have received from system monitoring (System Event
Analyzer).
•
Check the disk drive status indicators. See
. The Fault indicator should be On.
•
Check status using Command View EVA:
1.
In the Navigation pane, select Storage system > Hardware > Rack > Disk enclosure > Bay
2.
In the Content pane, select the Disk Drive tab. The Operational state should be
Failed.
3.
Verify the following status conditions are met before proceeding:
• Migration state - Not migrating
• Requested usage - Ungrouped
• Actual usage - Ungrouped
4.
Click Remove to prepare the disk for removal. The status indicators on the disk drive will begin
flashing to help you locate the disk.
NOTE:
Certain disk drive failures result in a status of
Drive unmated
, and disable the Remove button. In
this situation, the disk drive can be immediately removed from the enclosure. The fault indicator
will be on to help locate the failed disk drive.
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Customer replaceable units