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Interpreting fault management information, 52 controller event text description file – HP 3000 Enterprise Virtual Array User Manual

Page 137

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1.

When the Fault Management display is active (flashing), press

to select the Detail View menu.

The LTEA selection menu is active (LTEA 0 is displayed).

2.

Press

or

to increment to a specific error.

3.

Press

to observe data about the selected error.

Interpreting fault management information

Each version of HP Command View EVA includes an ASCII text file that defines all the codes that the

authorized service representative can view either on the GUI or on the OCP.

IMPORTANT:

This information is for the exclusive use of the authorized service representative.

The file name identifies the file type and the revision date. For example, the file name

hsv110_event_w010605_t100.txt provides the following information:

hsv110_

—The EVA controller model number

event_

—The type of information in the file

w010605_

—the base level build string (the file creation date).

• 01—creation year
• 06—creation month
• 05—creation date

t100

—the NSC software version number string.

Table 52

describes types of information available in this file.

Table 52 Controller event text description file

Information type

Description

Event Code

This hexadecimal code identifies the reported event type.

Termination Code (TC)

The hexadecimal code specifies the condition that generated the

termination code. It might also define either a system or user initiated

corrective action.

Coupled Crash Control Codes

This single digit, decimal character defines the requirement for the other

controller to initiate a coupled crash control.0. Other controller SHOULD

NOT complete a coupled crash.1. Other controller SHOULD complete a

coupled crash.

Dump/Restart Control Codes

This single decimal character (0, 1, 3) defines the requirement to:0.

Perform a crash dump and then restart the controller.1. DO NOT perform

a crash dump; just restart the controller.3. DO NOT perform a crash

dump; DO NOT restart the controller

Corrective Action Codes (CAC)

These hexadecimal codes supplement the Termination Code information

to identify the faulty element and the recommended corrective action.

Software Component ID Codes

(SWCID)

These decimal codes identify software associated with the event.

Event Information Packets (EIP)

These codes specify the packet organization for specific type events.

Enterprise Virtual Array 3000/5000 user guide

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