HP 3000 Enterprise Virtual Array - Manual (Page 67)

Table 21 Fibre Channel switch basic troubleshooting
Problem Recommended action
SFPs are installed in ports but no
indicators are lit. 1. Verify that the power cord is firmly seated in the switch and is
connected to the power outlet.
2. Check the power indicator to verify that the switch is on.
SFP is installed, but the Port Bypassed
indicator is lit.
Re-seat the SFP. If the same condition occurs, the SFP is probably
faulty and should be replaced.
SFP is installed, but the SFP status
indicator and the Port Bypassed indicator
are lit.
This condition indicates that the switch is not receiving a valid
Fibre Channel signal or that the switch is receiving an LIP.
1. Ensure that the switch is powered on.
2. Contact your HP authorized service representative for further
assistance.
SFP is installed and the SFP status
indicator is lit, but the devices are not
communicating.
This condition indicates that the switch is receiving a valid Fibre
Channel signal, but there are no upper level protocols active.
1. Verify that you are running the correct firmware on all storage
system hardware.
2. Check the Loop Operational indicator.
a. If the Loop Operational indicator is lit, the devices have
completed initialization.
b. If the Loop Operational indicator is off, the devices were
not initialized. Disconnect the devices from the switch.
Reconnect the devices one at a time. This allows you to
isolate the device that is responsible for the loop failure.
3. Contact your authorized service representative for further
assistance.
HSV controllers
This section describes the major feature and functions of the HSV110 and HSV100 controllers. Each
Enterprise Virtual Array includes a pair of controllers. Figure 22 shows the HSV controller.
Enterprise Virtual Array 3000/5000 user guide 67