HP XP P9500 Storage - Manual (Page 75)

Table 17 Path status and examples of recovery procedure (P9500) (continued)
Examples of recovery procedure Path status
or some other copy program. If the volume is set as a pair volume, the volume may be protected
because of the pair status. When the volume is protected, change the pair status or delete the
pair.
The access attribute of the volume may have been changed by Data Retention. Check the
access attribute of the volume. If the volume is protected by the access attribute, release the
protection.
There is a problem with connection to the external storage system. The possible causes are: Cannot detect port
• The Fibre cable is not physically connected in the proper way.
•
The setting of the topology does not match between the external port and the target port.
•
If the external storage system is connected through switches, the settings for the switches
may not be appropriate.
Make sure that the Fibre cable is connected properly, and then set the Fibre Channel port
properly using LUN Manager.
The LUN security may have been enabled by LUN Manager. Check if the LUN security is
enabled or not. If the LUN security is enabled, disable the LUN security.
XP24000/XP20000 Disk Array
When connecting a XP24000/XP20000 Disk Array as the external storage system, you need to
set the port to the host group for the Windows hosts (host mode 0C: Windows, host mode 2C:
Windows Extension).
Also, the port attribute must be the target port or the RCU target port.
Path status and examples of recovery procedure
This section describes errors that require recovery operation on the external storage system side
when the path status is not normal. When the path status is not normal, see the following table to
recover the path status. If you cannot restore the path, call HP Technical Support (see
“Support
and other resources” (page 66) ).
Table 18 Path status and examples of recovery procedure (XP24000/XP20000 Disk Array)
Examples of recovery procedure Path status
Settings of the LU paths may have been changed by LUN Manager. Check the settings of the
LU paths. If the settings of the LU paths have been changed, change the settings back to the External device setting
changed
ones when the volume is mapped. Or use External Storage to perform the Delete Volume
operation and perform the Add Volume operation again.
The access attribute of the volume may have been changed by Data Retention. Check the
access attribute of the volume. If the volume is protected by the access attribute, release the
protection.
The volume may have been set as a pair volume for data copy. Check if the volume is set as
a pair volume of Business Copy, Continuous Access Synchronous, Continuous Access Journal Illegal request or
Response error
or some other copy program. If the volume is set as a pair volume, the volume may be protected
because of the pair status. When the volume is protected, change the pair status or delete the
pair.
The access attribute of the volume may have been changed by Data Retention. Check the
access attribute of the volume. If the volume is protected by the access attribute, release the
protection.
There is a problem with connection to the external storage system. The possible causes are: Cannot detect port
•
The Fibre cable is not physically connected in the proper way.
•
The setting of the topology does not match between the external port and the target port.
• If the external storage system is connected through switches, the settings for the switches
may not be appropriate.
XP24000/XP20000 Disk Array 75