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HP XP P9500 Storage User Manual

Page 63

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Table 6 Mapping path statuses and required actions

Action

Description

Status

The status of the path cannot be identified. Call
HP Technical Support.

The status of the path is unknown.

Unknown

The external port is blocked because of the
microcode replacement or package

The external port is blocked.

Blockade

replacement or some other factor. Check the
status of the local storage system. If you cannot
restore the path, call HP Technical Support.

See your device manufacturer's documentation
to verify that the settings on the volumes in
question have not changed.

The setting of the external storage system has been
changed. For example, the path definition was
deleted, or the external storage system itself was
replaced by another device.

External device
setting changed

Check the volume capacity of the volume of
the external storage system. Execute the Delete

The setting of the volume capacity of the external
storage system has been changed (the volume
capacity was reduced).

LDEV size reduced

Volume operation, and then retry the Add
Volume operation.

The path cannot be used to access the external
storage system. Check the status of the external

The reply of the external storage system was
NOTREADY. The drive of the external storage

Not ready

storage system. If you cannot restore the path,
call HP Technical Support.

system is spinning up, or the device of the external
storage system is being formatted.

Check the setting of the external storage
system. If you cannot restore the path, call HP
Technical Support.

The reply of the external storage system was
ILLEGALREQUEST. The command cannot be
executed to the device of the external storage

Illegal request

system. The data protection may be set on the
device of the external storage system.

Check the setting of the external storage system
and the condition of the connection (for

The reply of the external storage system was
ABORTEDCOMMAND. An error may have
occurred on the external storage system side.

Command aborted

example, cables, switches) to the external
storage system. If you cannot restore the path,
call HP Technical Support.

Check the setting of the external storage system
and the load on the external storage system

The external storage system is in the BUSY status.

Busy

(for example, check if the configuration gives
too much load on the external storage system
or not). If you cannot restore the path, call HP
Technical Support.

Remove the Reserve status on the device of the
external storage system.

The external storage system is in the Reserve status.
You are not allowed to access the device of the

LDEV reserved

external storage system from the local storage
system.

Check the setting and status of the external
storage system. If you cannot restore the path,
call HP Technical Support.

The external storage system is in the blocked status
caused by the abnormal reply (Response). You
may not be able to access the device of the

Response error

external storage system. Or data protection may
be set on the device of the external storage system.

Set the port attribute of the external storage
system to the target port. If you cannot restore
the path, call HP Technical Support.

The port attribute of the external storage system
has been changed to the initiator port.

Initiator port

After executing the Reconnect External Storage
Systems command or the Reconnect External

The writing of data from cache memory to the
volume failed.

Destage failed

Volumes command and recovering the status
of the mapping path to Normal, execute the
Disconnect External Storage Systems command
or the Disconnect External Volumes command.

General troubleshooting

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