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Relationship between serial number and 9500v model, Relationship between wwn of port and controller, Path status and examples of recovery procedure – HP XP P9500 Storage User Manual

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When you use the Thunder 9500V storage system as an external storage system, the following
versions are recommended. If you use a 9500V storage system whose version is earlier than the
following versions, the information about the SATA drive may not be displayed correctly.

For Thunder 9530V, Thunder 9520V, Thunder 9570V: version 0658 or later

For Thunder 9580V, Thunder 9585V: version 1658 or later

Relationship between serial number and 9500V model

When the external storage system is Thunder 9500V storage system, you can identify the storage
system model from the serial number displayed in the Serial Number column in the Volume
Operation window.
The following table describes the relationship between the serial number displayed in the Serial
Number column and the storage system model.

Table 14 Relationship between serial number and 9500V model

Model

Displayed serial number

9570V, 9520V

D600XXXX

9530V

D60JXXXX

9580V, 9585V

D60HXXXX

In serial numbers, "X" is an arbitrary number or character.

Relationship between WWN of port and controller

When the external storage system is Thunder 9500V storage system, you can identify the controller
(controller 0 or controller 1) from the WWN of the port.
The following table describes the relationship between WWN of port and controller.

Table 15 Relationship between WWN of port and controller (9500V)

WWN of port

Controller

Model

XXXXXXXXXXXXXXX0

Controller 0

9570V

XXXXXXXXXXXXXXX1

9530V

9520V

XXXXXXXXXXXXXXX2

Controller 1

XXXXXXXXXXXXXXX3

XXXXXXXXXXXXXXX0

Controller 0

9580V

XXXXXXXXXXXXXXX1

9585V

XXXXXXXXXXXXXXX2

XXXXXXXXXXXXXXX3

XXXXXXXXXXXXXXX4

Controller 1

XXXXXXXXXXXXXXX5

XXXXXXXXXXXXXXX6

XXXXXXXXXXXXXXX7

In WWNs, "X" is an arbitrary number or character. The ports in the same apparatus have the identical value.

Path status and examples of recovery procedure

This section describes errors that require recovery operation on the external storage system side
when the path status is not normal. When the path status is not normal, see the following table to
recover the path status. If you cannot restore the path, call HP Technical Support (see

“Support

and other resources” (page 66)

).

Thunder 9500V storage system

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