HP Virtual Connect Enterprise Manager Software - Manual (Page 178)

1. Select the affected VC Domain, and start VC Domain Maintenance.
2. Log in to VCM. Wait to be prompted for new Onboard Administrator credentials.
NOTE: You must have domain privileges to log in to VCM.
3. Provide the Onboard Administrator credentials, and then follow the VCM instructions.
4. In VCM, restart all servers with server profiles that present a Pending status.
5. Verify that the servers are operating correctly.
6. Access VCEM, and complete VC Domain Maintenance.
Systems Insight Manager customizations for VCEM have not taken place
VCEM customizations for both Systems Insight Manager menu and Systems Insight Manager System
and Events collections might not take place when installing VCEM in standalone mode.
To correct this issue from the Systems Insight Manager menu, access Options
→Managed
Environment, and click OK to apply VCEM customization to Systems Insight Manager menu and
Systems Insight Manager System and Events collections.
After a server profile failover, some connections defined in the server profile
are not functional
VCEM cannot identify if all Fibre Channel and Ethernet connections configured in a server profile
can be physically mapped to the physical ports of a server blade, because it is possible to have
Ethernet or Fibre Channel connections in the server profile that cannot be configured in the server
blade where it is assigned, causing those servers to not function.
To correct this issue, perform either of the following:
•
Manually move the affected server profile to a spare server blade that contains all the necessary
physical ports to receive the server profile.
•
Install the necessary mezzanine cards in the server blade to provide the physical port mappings
required by the server profile connections.
VCEM page displays "Communication with the Systems Insight Manager
server has been lost"
When VCEM performs a task that requires some time to be completed, Systems Insight Manager
server might detect that the task is taking too long and the Communication with the Systems
Insight Manager server has been lost
message appears.
This behavior is intermittent, but can occur in the following situations:
•
When navigating through VCEM pages and requesting multiple operations at the same time
•
When VC Domains that are being managed by VCEM are having a communication outage
To solve this issue, press Refresh to reload the VCEM page, and then perform the desired operation
again.
To prevent the issue from happening again, perform either of the following:
•
Verify that the Central Management Server has the minimum hardware requirements to run
VCEM.
•
Verify that all VC Domains are correctly communicating with the Central Management Server.
VC Domain not discovered by Systems Insight Manager
If SNMP protocol is not correctly configured, then Systems Insight Manager cannot correctly discover
the unconfigured VC Domains, and then you might not be able to see such VC Domains or the VC
Domains list.
178 Troubleshooting VCEM