HP Virtual Connect Enterprise Manager Software - Manual (Page 164)

5. Click OK.
6. Monitor the job progress until it is complete.
After the operation completes, you can perform move and failover operations on the server profile.
Error popup appears when you select HP predefined ranges during remove
VC Domain from group or delete VC Domain Group operations
Using the web browser in the Japanese language causes an error popup to appear when you
select a HP pre-defined range to be used by a VC Domain that is being removed from a VC Domain
Group.
To resolve the issue:
1.
Clear the Use Pre-defined range check box.
2. Enter the From and To values for the desired range in the text boxes.
3. Click OK. Wait until the process completes.
VCM shows an incorrect address for VCEM
When you log into the VCM while under VCEM control, the following message is displayed:
VC Domain locked by Virtual Connect Enterprise Manager [x.x.x.x]
The x.x.x.x in the message is an incorrect IP address for VCEM.
NOTE: The incorrect IP address does not have any impact on VCEM management of VCM.
Leaving the incorrect IP address in place does not break any VCEM operations. The IP address is
only displayed to inform you that VCM is managed by VCEM from that IP address.
To correct the IP address in VCM, complete the following steps:
1. Verify that the Windows host where VCEM is installed has its network adapters bound in the
correct order. The network adaptor handling communications with VCM should be first in the
list. If not, re-order the network adaptors so the network adaptor handling communications
with VCM is the first one in the list.
2. Open a Windows command prompt on the VCEM host and run the following command: >
Vcem –uvcm
This command will get the IP address from the system and update all of the VC
Domains that VCEM is managing with the correct IP address.
Communicating with the enclosure OA
Although VCEM may report the VC Domain status as Managed by VCEM (green status) on the VC
Domains tab, the VC Domain might be indicating a different overall status which is not displayed
in the VCEM GUI. If the VC Domain has lost communication with the enclosure OA, VCM reports
this problem by modifying the VC Domain status. However, the VCEM GUI does not directly report
it and the only indicator for the communication issue will be one of the following error messages
displayed when VCEM is trying to communicate with VCM.
•
Error message A
The operation cannot be performed because the VC Manager has lost communication with the enclosure's
[enclosure name] Onboard Administrator (OA). This communication issue could be intermittent. Go to VC
Manager to check the status of all the enclosures associated with that VC Domain. See the Virtual Connect
user guide for more information if there is a lost communication.
•
Error message B
The operation cannot be performed because the VC Manager has lost communication with the enclosure Onboard
Administrator (OA). This communication issue could be intermittent. Go to the VC Manager to check the
status of all the enclosures associated to that VC Domain. If there is a lost communication, go to Virtual
Connect user guide to get information on how to resolve this issue.
Once VCEM returns one of the error messages above, you must go to the VCM GUI and check
the VC Domain overall status to see if it is still reporting the communication problem with the
enclosure OA and then see the HP Virtual Connect Manager User Guide to resolve the situation.
164 Troubleshooting VCEM