HP Virtual Connect Enterprise Manager Software - Manual (Page 170)

2. Verify the server profiles inside the VC Domain searching for MAC, WWN, or VSN (Virtual
Server Number) addresses that are:
•
Already in use by VCEM—In this case, delete the server profiles that have addresses that
are reported as in use by VCEM.
•
Inside an existing exclusion range in VCEM—In this case, remove the exclusion range or
adjust it so it does not contain the conflicting addresses.
•
Outside any range known to VCEM—In this case, create a user defined address range
that contains all the addresses in use by the profiles.
After completing these steps, perform the VC Domain resynchronization operation again.
Operations fail in a VC Domain or VC Domain Group under maintenance
status
VCEM cannot perform any operations related to VC Domains in a VC Domain Group displaying
the Under Maintenance icon because of any of the following:
•
Maintenance process has not completed by clicking Complete VC Domain Maintenance or
Cancel
•
Maintenance job is still running.
•
Maintenance job fails.
To resolve this issue:
1.
Click the VC Domains or VC Domain Groups tab.
a.
Select the VC Domain or VC Domain Group
b. Click VC Domain Maintenance.
c. Click Complete VC Domain Maintenance or Cancel.
2. Verify the VC Domain Maintenance job is running. If so, wait until the job completes.
3. Review the job error details and fix the problem with the VC Domain.
a.
To complete VC Domain Maintenance, click VC Domain Maintenance, or to revert back
to the original VC Domain configuration, click Cancel.
b. Wait until the VC Domain Maintenance job has completed successfully. If the Cancel VC
Domain Maintenance job fails, then remove the VC Domain from the VC Domain Group.
For more information, see “Removing a VC Domain from a VC Domain Group” (page 52) .
Remove from VC Domain Group job is successful but with errors
Occasionally, when successfully performing a remove from VC Domain Group job, an error might
appear in the job detail. The error is related to VCEM being unable to:
•
Release control over the MAC and WWN address pools, or serial number range.
•
Remove external manager.
To correct the issue related to removal of external manager or unable to release control of MAC,
WWN, and serial number ranges, perform the following:
1.
Telnet in to VCM using an SSH connection such as SSH Administrator@xxx.xxx.xxx.xxx, where
xxx.xxx.xxx.xxx is the VC Domain IP address.
2. To determine the user name of the external manager account, from the VCM command prompt,
enter show external-manager. For this example, assume the user name returned was
xyz
.
3. To disable the account, from the VCM command prompt, enter
set external-manager Username=xyz Enabled=false .
170 Troubleshooting VCEM