HP Color LaserJet 8550 Multifunction Printer series User Manual
Page 172
EN
Media Handling Problems 171
(Transparencies or
glossy paper will not feed
from trays 1, 2, or 3,
continued)
Verify that the media is being inserted far enough into
the tray 1. Insert the media into the tray 1 until the
media is tight against the printer, and slide the media
width guides until they touch both sides of the media
without bending the media.
Only one sheet is loaded in the input tray. Load more
than one sheet in the input tray.
The media does not meet the specifications for this
printer. For media specifications, see “
Weights and Sizes for Input Trays
Envelopes jam or will not
feed in the printer
Envelopes can only be printed from tray 1. If the
envelopes are in another input tray, remove the
envelopes and place them in tray 1.
Envelopes can only be printed on the front (smooth)
side. If the envelopes are loaded upside-down in tray 1,
remove the envelopes and place them flap down on tray
1 with the return address area (short edge of the
envelope) toward the printer.
Verify that the envelopes are being inserted far enough
into the tray 1. Insert the envelopes into the tray 1 until
the envelopes are tight against the printer, and slide the
media width guides until they touch both sides of the
envelopes without bending the envelopes.
The envelope does not meet the specifications for this
printer. For envelope specifications, see “
Media Weights and Sizes for Input Trays
Media is not going to the
correct output bin
Verify that the correct output bin is selected in the
printer driver. For more information on changing printer
driver settings, see the online help.
The media does not meet the specifications for the
output bin. For media specifications, see “
Media Weights and Sizes for Input Trays
If you are trying to send print jobs to an optional
multi-bin mailbox, optional 3000-sheet Stapler/Stacker,
or optional 3000-sheet Stacker, verify that the specific
device has been installed on the printer and in the
printer driver. Also verify the multi-bin mailbox mode,
which will affect the print job destination.
Problem
Cause and Solution