Cannot access the embedded web server – HP Designjet Z6100 Printer series User Manual

Page 186

●

Did you set the drying time to Extended? Try changing the drying time to Optimal. See

Change

the drying time on page 49

●

Are the printheads in good condition? Printing time might increase when a printhead needs cleaning.

Check the printhead status on the front panel or through the Embedded Web Server. Clean or replace

printheads if necessary.

●

Do your image contain high-density, black fills? Printing time might increase for images containing

high-density, black fills.

Communication failures between computer and

printer

Some symptoms are:

●

The front-panel display does not show the Receiving message when you have sent an image to the

printer.

●

Your computer shows an error message when you try to print.

●

Your computer or printer stalls when transferring data.

●

Your printed output shows random or inexplicable errors (misplaced lines, partial graphics, and so

on).

To solve a communication problem:

●

Make sure that you have selected the correct printer in your software program.

●

Make sure that the printer works correctly when printing from other software programs.

●

Remember that large images usually require more time to receive, process, and print.

●

If the printer is connected to your computer by a USB cable, try disconnecting and reconnecting the

cable.

●

If the printer is connected to your computer through any other intermediate devices, such as switch

boxes, buffer boxes, cable adapters, or cable converters, remove the intermediate device and try

connecting the printer directly to your computer.

●

Try another interface cable. See

Choose which connection method to use on page 13

●

Make sure that the graphic language setting is correctly set.

Cannot access the Embedded Web Server

If you have not done so already, please read

Access the Embedded Web Server on page 23

NOTE:

If you connect your printer directly to your computer with a USB cable, use HP Easy Printer

Care (Windows) or HP Printer Utility (Mac OS).

Go to the front panel and select the

icon.

Select Connectivity Menu > Advanced > Embedded Web Server > Allow EWS > On.

If you have a TCP/IP connection to your printer, go to the front panel and select the

icon, and

then select Connectivity Menu.

Select the type of connection you are using.

174 Chapter 14 Troubleshoot other issues

Troublesh

oot other