Lines are too thick, too thin, or missing, Lines appear stepped or jagged – HP Designjet Z6100 Printer series User Manual

Page 162

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Poor line quality

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Inaccurate color

To access the Embedded Web Server Print Quality Troubleshooting wizard, click the Print Quality

Troubleshooting link on the Support tab. Select the print-quality issue that you are experiencing and

click the Next button.

A list of suggestions for corrective action appears along with help to guide you through the corrective

action.

Lines are too thick, too thin, or missing

Verify that the paper type that you have loaded corresponds to the paper type that you selected on

the front panel and in your software.

Make sure that you are using the appropriate print-quality settings for your purposes. See

Select print

quality on page 80

If you are using a HP-GL/2 driver and the resolution of your image is greater than the printing

resolution, you might notice a loss of line quality. You can find the Max. Application

Resolution option on the Windows driver Advanced tab, under Document Options > Printer

Features. If you change this option, reprint your job if the problem has been solved.

If lines are too thin or missing, print the Printhead status plot. See

Use the Printhead status plot

on page 71

Try aligning the printheads. See

Align the printheads on page 71

. After alignment, reprint your job

if the problem has been solved.

Select the

icon on the printer's front panel, and then View loaded paper to see the paper-

advance calibration status. If the status is PENDING, perform a paper-advance calibration. See

Perform paper advance calibration on page 46

If the problem persists after you complete these actions, contact your customer service representative for

further support.

Lines appear stepped or jagged

Use the following procedure if lines in your image appear stepped or jagged when printed:

150 Chapter 11 Troubleshoot print-quality issues

bleshoot image