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Other icon definitions, Export support information, Support log – HP Virtual Connect 4Gb Fibre Channel Module for c-Class BladeSystem User Manual

Page 21

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HP Virtual Connect Manager 21

Icon Status Description

Informational —

Other icon definitions

Icon Description

Click to edit the properties of this line item.

Click to delete this line item.

Mouse over to view specific help for the associated field.

The UID/PID of this line item is unlit.

The UID/PID for this line item is lit.

Click to copy the properties of this line item, to define a new
profile.

(green)

The server blade is powered on.

(amber)

The server blade is powered off.

Click to save the edit changes for this line item.

Click to exit edit mode for this line item.

Click to view a printable report of the onscreen summary. This icon

is grayed out if no report function is available for that screen.

Edit mode. Onscreen device status is not updated while the screen
has unsaved changes.

Export support information

Virtual Connect Manager enables users to generate a support log, which can then be exported for

technical support assistance.
To generate a support log, select Export Support Information from the Tools pull-down menu. Allow

several minutes for Virtual Connect Manager to collect all of the information. After the information is
collected, you are prompted to save the information file locally.
Following is a list of the support information that is collected:

System Log files

VC Manager trace files

Web Server Log file

VC Manager configuration files

VC-Enet module database content in XML format

VC-FC module database content in XML format

Ethernet switch status and configuration information