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HP Netserver E Server series User Manual

Page 87

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Chapter 10

Troubleshooting

81

Message

Corrective Action

Mouse error

Verify the mouse is connected to the correct

connector (not the keyboard connector) at the rear
of the NetServer.

If the problem persists, replace the mouse or
contact your HP support organization.

If no message
appears (screen is
blank)

If no text or messages appear listen for the beep

codes. Refer to the Service manual on the
HP NetServer Online Documentation CD-ROM.

If no message appears but the NetServer stops after

POST, verify the DIMMs are correctly installed.

If a configuration
error occurs

If a NetServer configuration error is reported during the
startup routine, clear the CMOS memory as described
under "Clearing the CMOS Configuration," and restart
the NetServer.

System CMOS
checksum bad

Press [F2] to run Setup.

Change settings as required.

Choose the Exit option, selecting Save Changes

and Exit to save the new settings.

The NetServer should reboot.

Clearing the CMOS Configuration

You may need to clear the CMOS configuration if the configuration has been
corrupted, or if incorrect settings made in the Setup Utility have caused error
messages to be unreadable.

To clear the configuration:

1. Turn off power to the NetServer and remove the cover.

2. Move switch 4 in the configuration switch on the system board (labeled

"Clear CMOS") to the ON position. See Figures 10-1 and 10-2.

3. Turn on power to the NetServer.

A message displays indicating the configuration has been cleared.

4. Turn off power to the NetServer.

5. Return switch 4 on the system board to the OFF position.