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HP Netserver E Server series User Manual

Page 86

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Chapter 10

Troubleshooting

80

If the NetServer now works, replace the boards and accessories one at a
time to determine which one is causing the problem.

POST Error Messages

If you get a POST text error message in reverse video, press Enter (View System
Error) to get a more detailed explanation and a possible solution.

If the NetServer starts, but POST still reports an error message, clear the CMOS
configuration, as described later in this chapter.

NOTE

HP recommends you correct the error before proceeding, even
if the NetServer appears to start successfully.

Table 10-1 describes typical POST text errors and the corrective action you may
take to remedy the problem.

Table 10-1. POST Error Messages

Message

Corrective Action

Operating system
not found

Verify the desired boot drive has power and its

SCSI cable connected.

Verify the SCSI cable is securely plugged into the

SCSI connector on the system board.

Verify the boot device is enabled in the Setup

Utility under the Security menu.

Verify the boot device has an operating system

installed.

If the problem persists, contact your HP support
organization.

Keyboard error

Verify the keyboard is connected to the correct

connector (not the mouse connector) at the rear of
the NetServer.

If the problem persists, replace the keyboard or
contact your HP support organization.