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HP OneView for VMware vCenter User Manual

Page 97

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Figure 55 Concatenated replicated LUNs

Cause: This configuration is not supported by the Storage Module for vCenter.

Duplicate LUNs displayed in Storage Module for vCenter interface

Possible cause: When using multipathing, duplicate LUNs might be displayed if a LUN is presented
to a host using different LUN numbers across multiple paths.

Action: There are two options for addressing this issue:

Reconfigure the LUNs so they have a single LUN number across all paths. For more information,
see article 1003973 in the

VMware Knowledge Base

.

Disable the VMware advanced setting Scsi.CompareLUNNumber.
1.

Select a host in the vSphere Client.

2.

Click the Configuration tab.

3.

Click Advanced Settings in the Software pane.

4.

Click Scsi in the list of advanced settings.

5.

Edit the Scsi.CompareLUNNumber value, and then click OK.

LUN displayed multiple times for VM or datastore that is part of a cluster

Possible cause: The Storage Module for vCenter uses an ESX Host+LUN number as the unique
identifier. When a single LUN is presented to multiple hosts that are part of a cluster, the LUN is
listed on the Related VMs and Related Datastores pages for each host.

Action: LUNs with the same disk names are duplicates and represent a single disk on the storage
array.

Storage Administrator Portal information cannot be exported

Possible cause: The required ActiveX controls are disabled.

Action: To export data from the Storage Administrator Portal, enable the following ActiveX controls
in Internet Explorer:

Download unsigned ActiveX controls

Initialize and script ActiveX controls not marked as safe for scripting

Script ActiveX controls marked as safe for scripting

Troubleshooting the Storage Module for vCenter

97