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HP OneView for VMware vCenter User Manual

Page 92

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Software section, and then click Properties in the upper-right corner. Enter the iLO settings,
and then click OK.

Configure iLO from the HP Insight Management tab.

Select a host and click the HP Insight Management tab. Move your cursor over the Settings
icon, and then select Host Properties. Enter the iLO settings, and then click Save.

Use automatic association.

Verify that the HP SNMP agents/HP CIM providers are installed on the host and that the
credentials are correct:

Insight Control for vCenter Version 6.3 and later can make the host-to-iLO association by
communicating directly with the ESX or ESXi host. The HP Management Agents for VMware
ESX or the HP ESXi Offline Bundle for VMware ESXi must be installed on the host for the
automatic association to occur.

For Insight Control for vCenter Version 6.2.2 and earlier, the VMware host-to-iLO
association is automatically derived from HP SIM if HP SIM is present in the environment.
HP SIM can require that the HP Management Agents for VMware ESX or the HP ESXi
Offline Bundle for VMware ESXi are installed on the host.

Possible cause 2: The host lost its connection to iLO.

Action: Re-seat the host in its enclosure.

Health status or information is missing for specific hosts or clusters

Possible cause: Active and properly authenticated communication between vCenter Server, Insight
Control for vCenter, HP Management Agents for VMware ESX /HP ESXi Offline Bundle for VMware
ESXi, or Virtual Connect Manager (blades only), and the managed nodes is not established with
their management processors.

Action: Verify that properly authenticated communication is established.

Verify that the iLO information is associated correctly with the corresponding host system as
described in

“Associating the VMware host to iLO” (page 9)

.

Verify that the HP Management Agents for VMware ESX or the HP ESXi Offline Bundle for
VMware ESXi are installed and that the credentials are properly configured in Insight Control
for vCenter.

Verify that either the global credentials or the credentials specific to each iLO, Onboard
Administrator, and VMware host are configured properly.

Ensure that the initial polling cycle is complete. This may take a few moments, depending on
the settings.

Auto-login not working for URLs provided for managed nodes by Insight Control for
vCenter

Possible cause: A valid user name and password are not configured, or an SSO certificate (for
SSO to Onboard Administrator) is not installed.

Action: Verify the user credentials or SSO settings:

Ensure that the credentials provided are for a vCenter Server administrator. Auto-login is
available only for vCenter Server administrators. For more information, see

“Launching into

HP tools” (page 37)

.

Ensure that the correct credentials are provided for iLO, Onboard Administrator, and HP SIM.
The information can be entered using the global credentials setting or by entering the individual
settings for each iLO, Onboard Administrator, and HP SIM on the network. For more information

92

Troubleshooting