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Hp technical support, Customer self repair, Product warranties – HP D2D100 Backup System User Manual

Page 12: Registering your tape drive

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WARNING!

Indicates that failure to follow directions could result in bodily harm or death.

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or specific instructions.

NOTE:

Provides additional information.

HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR

part needs replacing, HP ships the part directly to you so that you can install it at your convenience.

Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair

can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR

website:

http://www.hp.com/go/selfrepair

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Registering your tape drive

Once you have installed and tested your HP D2D Backup System please take a few minutes to register

your product. You can register via the web (

www.register.hp.com

).

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