Hp technical support, Customer self repair, Product warranties – HP D2D100 Backup System User Manual
Page 12: Registering your tape drive

WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair
can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
Registering your tape drive
Once you have installed and tested your HP D2D Backup System please take a few minutes to register
your product. You can register via the web (
www.register.hp.com
).
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